At Lovely Creation, we strive to provide our customers with high-quality custom products that meet their specifications. However, in the event that you need to cancel an order, our policy is as follows:

• Orders can be canceled up to 2 hours after they are placed, free of charge.

• After the 2-hour window, we cannot cancel or refund orders because our products are custom-made to your specific requirements.

• If you receive a product that is defective or not as described, we will work with you to find a satisfactory resolution, including issuing a refund or providing a replacement product.

Please note that our refund policy may be subject to change, and we will notify customers of any updates as soon as possible. If you have any questions or concerns about our policy, please don’t hesitate to contact us.

Return Policy 
At our company, we strive to provide our customers with high-quality products that meet their expectations. However, if for any reason you are not satisfied with your purchase, we offer the following return policy:

• If you receive a product that is damaged or defective, please contact us within 48 hours of receiving the product to initiate a return.

• To process your return, we may ask you to provide live video without edit of the damaged or defective product.

• Once we receive your request, we will work with you to provide a replacement product or issue a refund, depending on your preference.

Please note that our return policy may be subject to change, and we will notify customers of any updates as soon as possible. If you have any questions or concerns about our policy, please don’t hesitate to contact us.